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Strategic Plan & Survey

2015 Greenwich Library Community Survey

Greenwich Library is conducting a 2015 Community Survey to examine the community’s views about Library services and priorities. This anonymous survey is a continuation of Greenwich Library's five-year strategic plan — My Library: Connecting our Community — launched in 2012.

Greenwich Library Strategic Plan

A new Strategic Plan that charts the future course for Greenwich Library was unanimously adopted by the Library's Board of Trustees at its meeting on June 12, 2012.

The Plan is the culmination of an eighteen month–long process which included a community–wide survey, focus groups, a Trustee survey, a staff survey and retreat, as well as countless hours of analysis and evaluation by the Strategic Plan Steering Committee. Staff and Trustees worked with consultant Maureen Sullivan, now the President of the American Library Association, and Berk Associates, a Seattle-based consulting firm, throughout the process.

The Strategic Plan identifies five key areas of focus: Collections, Technology, Lifelong Learning and Enrichment, Service and Community Space and Community and Connections. Strategic Initiatives within each of these five topical areas outline short– and medium–term efforts to improve operations. A new mission and vision are identified within the Plan, along with a new set of values.

Click here to read Greenwich Library’s 2012–2017 Strategic Plan.

Click here to read a Strategic Plan progress update.

2011 Greenwich Library Community Survey

In 2011, over 5,580 residents completed the Survey, sharing their views and ideas about Greenwich Library's services and priorities. The results provide an excellent source of information to advance the Library's Strategic Planning process.

The Survey is one building block in Greenwich Library's Strategic Planning process. Other steps have included hiring library consultant Maureen Sullivan and forming a Strategic Planning committee. In order to better understand the present and future needs of patrons, the Library held community conversations at all three locations and conducted a staff survey and retreat.

You can read about the survey results here.