Greenwich Library is releasing the results of a survey conducted this spring to examine the community’s views about the Cos Cob Branch Library’s spaces, collections, and services. A total of 2,006 respondents participated in the survey, which was available in English, Japanese, and Spanish. Feedback from the survey results have helped to further identify community priorities for improved and possibly expanded spaces at the branch.
The survey results provided the following key findings:
- Patrons identified collections and book displays as the one element of the branch they use most.
- Most respondents believed that the community room and children’s area had too little space.
- When asked what potential renovations they would prioritize, those who identify as Cos Cob Branch primary users seek to enhance the existing features of Cos Cob Library — for example, by expanding the community room that is used for both children and adult programs — while respondents who do not consider Cos Cob their primary library seek new features for Cos Cob Library, namely dedicated quiet spaces to study, read, or work.
- Many open-ended responses celebrated the quality of the staff and encouraged them to “keep up the good work.” Respondents praised the “wonderful” staff for their helpfulness and for creating a welcoming atmosphere.
- Another key theme in the open-ended comments was love for Cos Cob Library and its overall “neighborhood feel,” including its programming, especially children’s programming.
Using the information collected in the survey, parking study, and other data sources, the Library’s Buildings and Grounds Committee is working with an architect to determine a feasible renovation plan that reflects the needs and interests of the Cos Cob community.
Funding for the Cos Cob renovation is expected to come from a combination of public and private funding, and decisions regarding the full scope of improvements will be drawn from a composite of counsel gleaned from the community survey, the recently released 2023-2025 Strategic Plan, and input from the Greenwich Library Board of Trustees, the Friends of Cos Cob Library, and Library leadership and staff.
The survey was available from April 17 through May 7 in English, Spanish, and Japanese. Current Library users and non-users, as well as individuals of all ages 12+, were encouraged to participate. The survey was accessed on mobile devices, a dedicated computer station at the branch, or in print. It was designed by a committee of Library staff, trustees, and the Friends of Cos Cob Library in consultation with BERK Consultants, Inc, a Seattle-based consulting firm. The Library also collaborated with BERK on its recent Strategic Plan, Greenwich Library Reconnects. The Library’s Board of Trustees provided funding for the project.
Access the survey summary report directly here.
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The Greenwich Library system consists of the Main Library on West Putnam Avenue, the Byram Shubert Library branch, and the Cos Cob Library branch. Each building offers ample space to gather, read, work, learn, and grow. Whether you come to the Theater for a film screening, try a 3D printer in the Innovation Lab, or cozy up in an armchair among the stacks, you’ll find yourself at home here. Learn more about recent renovations to the Main Library here: greenwichlibrary.org/reimagine.
Get the latest about the Library’s spaces sent to your email: greenwichlibrary.org/enews.
Questions? Contact:
Greenwich Library
(203) 622-7900
info@greenwichlibrary.org